|
|
 |
Picking-up the car
When you get to the car:
- Use the code you were given to open the key safe
- Normally the key safe is mounted to the rear licence plate. The car page tells you the location of the key safe for a given car
- You can enter the lock digits in any order
- Get the car key, and relock the key safe (else someone might try to read-out the code)
- In the car, pull-out the log:
- fill the time and mileage (odometer reading)
- for a new month, please start a new page.
Car pick-up questions
|
|
|
|
|
|
|
|
|
|
Where are the cars?
|
|
|
Cars are stationed in various areas of Boulder, chosen for ease of access and width of coverage.
All the cars are on or near bus routes, and have a nearby bike rack.
See the car info.
|
|
|
|
What if the car isn't there when I reserved it?
|
|
|
This is a rare event.
Please report this to us, so that we may investigate it, and make sure you don't get billed for the rental.
You may take a cab, and bill BCS for the cost.
Or you may reserve a different car.
|
|
|
|
What's the code for the key safe?
|
|
|
You were given this code when you became a member.
This is not the PIN that you use to make reservation.
If you forgot it, please contact us.
|
|
|
Car usage
- Before returning the car, if the tank is less than 1/4 full, fill it:
- Fill the tank at a Conoco gas station
- Pay with the Conoco Credit Card, which you'll find in the pocket on the passenger side visor
- If you pay at the pump, use the 4-digit code hand-written on the card
- If there's a problem with the car, please report it to us
Car usage questions
|
|
|
|
|
|
|
|
|
|
What if I have an accident?
|
|
|
We hope that no one gets hurt.
Report to BCS as soon as possible.
See the fees page for your liability.
|
|
|
|
What if I get towed?
|
|
|
You must pay for the towing and retrieve the vehicle from the towing company.
See the fees page for your liability.
|
|
|
|
What if I get a parking ticket?
|
|
|
You must pay the fine.
See the fees page for your liability.
|
|
|
|
Can others drive a car?
|
|
|
Absolutely not.
Only BCS members can drive BCS cars.
Note that we do offer a discounted household membership.
|
|
|
|
Do I need to fill the gas tank?
|
|
|
Please fill the tank whenever it gets below 1/4 full.
Each car has a Conoco Credit Card.
Place the receipt in the pocket on the passenger side visor.
Mark the log saying that you filled the car.
|
|
|
|
Do I clean the car?
|
|
|
You are expected to clean up after yourself.
In addition, each car has a volunteer "captain" who will ensure that the car is clean.
For environmental reasons, we don't wash the cars' outside, but we do clean the interior.
|
|
|
|
What if the car has a problem?
|
|
|
Please report it to us.
If the car is not drivable, please report it as soon as possible, so we may take care of it, make sure you don't get billed for it, and prevent others from reserving it until it's fixed
|
|
|
Returning the car
- In the car, pull-out the log; fill the time and mileage (odometer reading); also mark if you got gas, or any other comments
- Clean any trash or spills; please do so even if they're not yours
- Close the windows and lock the car
- Put the key back into the key safe
- If you returned early, cancel the rest of your reservation, in case someone else might be able to use the remainder of your time
Return questions
|
|
|
|
|
|
|
|
|
|
What if I need the car longer than I reserved it?
|
|
|
Use the reservation system to extend your reservation.
If that conflicts with someone else's reservation, you MUST return the car before their reservation starts.
|
|
|
|
What if I return the car late?
|
|
|
You must mark the car log with the actual return time, and you will be billed for that extra time.
If someone had reserved the car and not found it, you will also be billed for their cab expenses.
|
|
|
|
What if I return the car early?
|
|
|
Use the reservation system to cancel the rest of your reservation.
This won't save you any money: you will still be charged for the time you reserved.
But it will allow someone else to reserve the car during that time.
|
|
|
|
|
|
